Analysis from TRG Arts: TRG's official blog

Jun28

David Seals
How does the country’s largest theatre company, who sells 450,000 tickets a year, get to know each individual patron so well that they write thank you notes of joy? How does a large organization speak so relevantly that its patrons describe themselves as “flabbergasted” and “blown away?” The answer is nerdier than you’d expect: data segmentation.
Posted by David Seals | Jun. 28, 2017 10:50 AM

Jun20

Why do we present art?

It’s crucial that every staff member at an arts organization understand this question. In 2016, we’d undertaken a project to diversify our audiences called “Democratizing Our Stages.” As part of that and in preparation for artistic planning for the 2017-18 season, I did an exercise with our staff that was designed to connect myself and my staff with The Cultch’s “why.” 

Posted by Amelia Northrup-Simpson | Jun. 20, 2017 3:59 PM

Jun09

Have you ever looked at your ROI numbers and thought that your money just doesn’t go as far as it used to? If so, you’re not alone.

Our partners at the National Center for Arts Research (NCAR) put out a report recently on metrics by sector for arts organizations. Among the metrics they analyzed was response to marketing efforts.

 

Posted by Amelia Northrup-Simpson | Jun. 9, 2017 2:39 PM

Jun07

Once you know what your needs are, you’ll want to be to calibrate the size of your segments for a given campaign. In this case, size does matter. In the last video in our Ugly Data Series, Amelia Northrup-Simpson, Director of Strategic Communication, will show you how to use your patron data after it is cleaned and organized.

This is the final video in our Ugly Data series where we are bringing you the fundamentals of data stewardship. 

Posted by Mary Alice Nichols | Jun. 7, 2017 2:43 PM

May31

How does a well-planned and consistent segmentation strategy make your job easier? It will help your organization effectively market to patrons, targeting certain segments for certain offers, and help you understand your patrons’ behavior. In this video, Claudia van Poperingen of TRG Arts explains how to organize and segment your data so it’s strategically divided into east-to-use groups. 

This is the second video in our Ugly Data series where we are bringing you the best practices in data stewardship. 
Posted by Mary Alice Nichols | May. 31, 2017 1:58 PM

May24

Is your data ugly? Your arts organization may have terrific branding, a high converting website, a top-of the-line CRM system, and beautiful photos of your productions or exhibitions. Unfortunately, if the data you have on your patrons is dirty, incomplete, or poorly segmented, building patron relationships and loyalty is much harder. That’s why data stewardship, the ongoing process of maintaining data for action, is so important.

This is the first video in our Ugly Data series where we are bringing you the fundamentals of data stewardship. 

Posted by Mary Alice Nichols | May. 24, 2017 10:55 AM

Jan23

 Jill Robinson, 
President & CEO, TRG Arts

Like many of you, I watched coverage of the inauguration on Friday. It is a time like none of us have seen; regardless of political affiliation, we all hang in suspense about the specifics of our collective future. Many marched (good!), others wring hands and despair, and many in our country are sanguine, even pleased.

Luminaries in arts and culture have spoken on the implications of the Trump era for our country and our field in more articulate ways than I can. Yet, I am moved to write, inspired by our field’s response to our divisive political reality.  

I’m inspired by initiatives like Arena Stage’s Power Plays, which in the next 10 years will develop 25 new plays and musicals exploring American stories of politics and power. I’m stirred by the cast of Hamilton’s thought-provoking demonstration. I talk daily to the leaders of arts and cultural organizations in this country, Canada, and the UK; I’m reminded of our role as a sector as I listen to their stories of the experiences they provide in their communities that create joy, learning, beauty, dialogue. 

The arts bring people together. In today’s polarized global climate, that’s more important than ever.

Posted by Jill Robinson | Jan. 23, 2017 8:47 AM

Contributors


Jill Robinson
Adam Scurto
Amelia Northrup-
Simpson
J.L.Nave Vincent VanVleet Keri Mesropov
 

Upcoming Events

Professional Development Workshops

 

Killer Group Sales Campaigns - August 18, 2017; Online


Executive Summit in UK and Europe - September 28-29, 2017; Dublin, Ireland


Executive Summit in North America - October 12-13, 2017; Colorado Springs, CO

LEARN MORE

 

Conferences

Opera Europa Autumn Conference - October 1, 2017

American Museum Membership Conference - November 6-9, 2017; Seattle, WA

Americans for the Arts - National Arts Marketing Project (NAMP) - November 10-13, 2017; Memphis, TN



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