Sales and Service on Steroids

Saturday, August 12 2017

San Diego, CA (half day 9am-12pm)

Turn your box office into a revenue engine. Learn how to lead and incentivize your box office team to grow loyalty and revenues from every transaction. You’ll leave with a practical training toolkit to train new box office staff in customer service, including alignment around core messaging, problem solving customer service complaints, patron engagement from first to last interaction and more.

You’ll also leave with:

• Direction on how to inspire and incentivize your box office team to move patrons up the loyalty continuum
• Ideas for boosting patron retention and for upgrading relationships
• Ways to help your team take ownership of their role in the larger organizational strategy.

Have any questions? Email   to learn more.

Fee: $500

Registration is limited for this event. Book early to avoid disappointment. Price is subject to change.

Register now


Measuring What Matters: Building my Report Toolkit

Saturday, August 12, 2017

San Diego, CA (half day 1-4pm)

Do you have more data than you know what to do with? Or, do you have no reports and don’t know where to begin? 

Whether you work in marketing, box office or fundraising, clear the clutter and assemble the best, most actionable report tool kit to run your organization and department effectively toward results. 

This session will help you focus on the things that are truly critical in growing patron loyalty and revenue. In TRG’s nationwide survey of arts leaders, this topic ranked as the most in-demand. You’ll leave with: 

• best practices in reporting delivered from the arts industry’s data experts 
• metrics you must know in order to run your organization and department effectively, 
• the knowledge to identify and make necessary changes in sales, marketing, fundraising and executive leadership strategies 
• a tool kit and action plan to implement immediately. 

Have any questions? Email   to learn more.

Fee: $500

Registration is limited for this event. Book early to avoid disappointment. Price is subject to change.

Register now




Location:

San Diego, CA - Exact location TBC

TRG is available to host intensives, boot camps, and other professional development sessions in your community, customized to your needs. For more information, contact LetsTalk@trgarts.com.

TRG Arts Center for Results

Best practices evolve. Keep learning.

TRG Arts is dedicated to helping arts and cultural professionals succeed. Through our Center for Results, you’ll learn how to leverage your opportunities, overcome challenges, and take your own practices to the next level—whether it's at our office in Rocky Mountains, through an event in your community, or by engaging with our online offerings.

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