Careers with TRG Arts

Careers


Help us get results for arts and cultural organizations.


TRG's staff team represents some of the best and brightest minds in the arts industry today. We look for team members who can contribute to our expertise, advance our intellectual curiosity, and share our passion for the arts.

 

Data Services Specialist (posted April 2, 2019)


Staff Accountant (posted April 17, 2019)




Who we are

TRG Arts is a results-driven consulting firm dedicated to the arts and entertainment field. We use data to develop strategies that help clients achieve the kind of results that achieve working capital and loyal patronage. In short, TRG works with clients on strategic practices for sustainability.

TRG Arts was created in 1995 by our late founder, Rick Lester. We are based in beautiful Colorado Springs, Colorado at the TRG Arts Center for Results. Our 35 team members believe in making change that helps arts communities thrive. The Center for Results is TRG’s learning, teaching, and consulting center in which we host clients, partners, and friends in the national and international arts and cultural sector.

Informed by data, TRG consultants and analysts guide growth to achieve results.  We work with clients in these three core areas of our business:

  • Consulting: TRG transforms organizations through strategies that increase organizational capacity and result in sustaining revenue growth. Through pricing, patron loyalty, and data counsel, we grow stronger, longer patron relationships and revenue. Learn more about our work in patron loyalty and in pricing.
  • Data & analytics services: How can arts marketers and fundraisers must build personal relationships with a database of thousands of patrons? Researching audiences informs the strategic action that can lead to increased loyalty and revenue. Learn more>>
  • Community data networks: What if we could take all the data, from every ticketing/fundraising system in a community, and analyze it all in one place? TRG Community Networks do just this in over 20 locations throughout the U.S. Learn more>>


TRG values and culture

At TRG, we believe performing arts and cultural organizations help communities thrive. Arts and culture strengthen communities by helping people learn, heal, and simply have fun!  And, it’s our arts and cultural organizations that play a specific role in curating and enabling these community experiences.

We believe in people. Our people are what make TRG who we are. We are a group who believe in the arts and are smart, curious, dynamic, and hard working.

We value fun. Whether that is spending time with family, volunteering, hiking, mountain biking, singing in a choir, or playing in an orchestra, TRG encourages work life balance.

TRG Arts strives to be an equal opportunities employer. In matters of recruitment and employment we will ensure that no individual receives less favorable treatment on the grounds of gender, race, ethnic or national origin, religious beliefs, marital status, sexual orientation, age or disability.




What people say about working at TRG

"I really esteem my colleagues in their experience, attitude, and aptitude. It’s phenomenal. TRG brings out the best, in that it’s an organization that seeks and cultivates life-long learning yet honors the individual."  Anita Hansen, Senior Consultant.



"The environment at TRG is one of passionate, like-minded folks gathering together to solve the problems of the arts admin world—and doing it well. I really enjoy working with all of our clients, who are so smart, each in their own way."  Claudia van Poperingen, Director of Data Services

Get to know team TRG better. Check out our staff profiles>>




Where we are

Global Headquarters: The TRG Arts Center for Results in Colorado Springs

Colorado Springs sits at the base of Pikes Peak, one of Colorado’s “14er” mountains at over 14,000 feet of elevation. The city is home to some of the best outdoor recreation the state has to offer. The TRG Arts Center for Results is in the heart of downtown Colorado Springs near a variety of local shops, restaurants, galleries, and museums. With a view of Pikes Peak to the west, you are never more than a few minutes away from some of the best hiking, cycling and rock climbing in the U.S. The Pikes Peak region is also home to more than 300 nonprofit arts, cultural, and humanities groups. Our local nonprofit arts organizations generate $72 million in annual economic impact and creative industries are the 5th largest employment cluster in the state of Colorado.

Benefits for Global Headquarters:

Some of the benefits TRG offers in the US include:

  • Company social events
  • Career development and training
  • Mentorship
  • Bonus Program
  • 3 weeks paid time off, including the week between Christmas and New Year’s Day
  • Paid sick leave
  • Medical, dental and vision insurance options
  • Long-term disability
  • 401(k)
  • Flexible Spending Account plan


How to apply



If there are open positions, please carefully read the descriptions listed below, then submit your resume and cover letter to


Open position descriptions


Data Services Specialist, Client Services Team

Reports to: Data Services Manager 
Location: Colorado Springs, CO, USA
Salary: Commensurate with experience; part-time position

The Data Services Specialist (DSS) supports the Client Service Team and will manage the firm’s portfolio of TRG Data Center clients. The DSS will help clients achieve results by successfully resolving client support requests, managing client training programs, and generating sales opportunities through proactive recommendation of add-on products and services. This is a part-time position, and the ideal candidate is genuinely excited to help customers, passionately communicative, and able to build strong relationships that deepen a client’s investment in TRG Arts.   

About the TRG Data Center

TRG Data Center is a cloud-based software service that allows users to build targeted marketing campaigns, perform demographic and buying-habit research about their patrons, and trade mailing lists with other arts organizations in their region via a permission-based system.

Major Responsibilities:

The DSS will work in TRG’s Colorado Springs offices and will be responsible to:
  • Manage and respond to incoming support requests from TRG’s employees and Data Center clients, ensuring requests are addressed appropriately and to TRG’s standards.
  • Collaborate with TRG’s IT team to identify and resolve client software issues and participate in new software development.
  • Manage TRG’s online help service tools, including tracking and reporting processes.  
  • Administer client onboarding process, measuring effectiveness to identify opportunities for improvements and efficiencies.  
  • Develop and lead training programs with direction from the Data Services Manager, testing and measuring the effectiveness to recommend improvements.
  • Maintain expert knowledge of TRG Data Center and the respective training materials; assist in designing and developing new training materials as needed.
  • Identify and encourage the purchase of appropriate add-on products and services for each Account in the portfolio, contributing to the company’s sales objectives.  
  • Process and deliver select add-on products and services with accuracy and timeliness. 
  • Other duties as assigned.

Required Skills:

  • Bachelor’s degree or equivalent experience 
  • 3+ years providing excellent customer service in a B2B client-facing role; ability or experience in sales with a software as a service product preferred
  • Proficiency in MS Office; familiarity with Salesforce; high degree of comfort with technology and systems
  • Clear, proactive communication skills with ability to think critically and strategically 
  • Strong analytic and problem-solving skills, including the ability to create and follow processes 
  • Enthusiasm for growing client engagement through related product sales
  • Experience delivering presentations, clearly conveying learning objectives and evaluating outcomes
  • Able to work in a fast-paced, changing environment and a collaborative work ethic

How to apply:

To apply, please send resume and cover letter via email specifying how you meet the required qualifications to: 
TRG Arts Recruiting  
90 S. Cascade Ave.
Suite 510
Colorado Springs, CO 80903
www.trgarts.com 

TRG Arts strives to be an equal opportunities employer.  In matters of recruitment and employment we will ensure that no individual receives less favorable treatment on the grounds of gender, race, ethnic or national origin, religious beliefs, marital status, sexual orientation, age or disability.


Staff Accountant

Reports to: VP of Finance
Location: Colorado Springs, CO, USA

About TRG Arts

TRG Arts (The Results Group for the Arts) is an international, data-driven consulting firm that teaches executive leaders, arts marketers and fundraisers a patron loyalty-based approach to increasing sustainable revenue. 

Founded in 1995, TRG Arts is led by Jill Robinson, President & CEO and is dedicated exclusively to the arts and culture field. TRG is based in Colorado Springs, USA, and we employ 40 team members across North America and the United Kingdom.

TRG Arts is an industry leader in arts analytics, loyalty development and pricing strategies. We have worked with arts patron data for more than 24 years, and during that time the sector has been through huge changes in the landscape of cultural consumption, from the ticketing systems used to record transactions to the behavior of the patrons themselves.

TRG Arts also operates Community Networks around the United States, through which we gain an invaluable perspective about arts transactions within their larger ecosystem of arts consumption. We partner with UK Theatre to analyze and publish studies providing insights into trends and audience behavior across the sector. TRG is also a partner to Southern Methodist University’s National Center for Arts Research (the largest database of arts patron data in the USA), and we lead educational and professional development programs at the TRG Arts Center for Results, in Colorado Springs. 

TRG Arts believes in the transformative power of arts and culture, and that positive and profound change in the business model of arts organizations can lead to artistic innovation and the ability to better inspire entire communities.

Position Description

TRG Arts is expanding its finance team and is seeking a Staff Accountant. We’re a growing international company that highly values its employees and supports a positive work/life balance.

The ideal candidate will be a self-driven, detail oriented individual interested in learning new software systems, who confidently works independently, but also enjoys being part of a supportive team.

Responsibilities

The Staff Accountant will work in TRG’s Colorado Springs offices and will be responsible for supporting international operations through the finance department as follows:

Invoicing clients for the various services and products offered
Supporting revenue recognition
Coding, reviewing and processing expense reimbursements
Processing accounts payable
Provide assistance to Sr. Staff Accountant and VP of Finance in other areas including, but not limited to, payroll, account reconciliations, and responding to employee questions.

Requirements

Bachelor’s degree or equivalent experience
Proficiency in MS Office
Proficiency with QuickBooks
Skilled in dealing with financial data with a focus on accuracy and completeness
Analytical and detail-oriented with strong organizational skills
Ability to collect and analyze data and identify problems
Strong analytic and problem-solving skills, including the ability to create and follow processes for effective collaboration and timely work completion
Excellent written skills
A gift for anticipating team needs proactively, before directed by others
Clear, proactive communication skills with ability to think critically and strategically
Ability to work independently and as part of a team
Ability to give and receive evaluation and criticism constructively
Demonstrated attention to detail and accuracy with excellent follow-through
Able to work in a changing environment

Salary

Commensurate with experience 

What We Offer

Two weeks paid vacation
10-12 paid holidays
The week between Christmas and New Year’s Day off
Company paid life insurance and LTD
401k
Competitive health plan options, optional dental and vision, employee paid
Pretax FSA

Equal Opportunity Employer

TRG Arts is committed to the optimum utilization of human resources and equal employment opportunity. It is our policy to provide equal employment opportunities for all personnel on the basis of job qualifications, and without regard to race, color, religion, sex, ancestry, age, national origin, physical or mental handicap, transgenderism, sexual orientation or status as a disabled veteran. All decisions made relative to personnel policies and practices in recruitment, employment, development, advancement, and consideration of applicants and employees will be on the basis of the individual’s capacity to perform a particular job and the possibility of any necessary job accommodations.

To Apply

Submit resume and cover letter to TRG Arts Recruiting at . Please include your first and last name in the file name of all documents submitted.

TRG Arts
90 S. Cascade Ave.
Suite 510
Colorado Springs, CO 80903
www.trgarts.com

Upcoming Events


Executive Summits:

 

March 14-15, 2019 - TRG Arts Executive Summit; York, England

May 9-10, 2019 - TRG Arts Executive Summit; Colorado Springs, CO

LEARN MORE



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