Position Description
Position Title: Associate Consultant
Reports to: Managing Senior Consultant
Positions Supervised : None presently
Position Description: Target Resource Group, North America’s largest marketing consulting firm in the arts, is seeking an Associate Consultant to work with TRG’s database marketing clients. The Associate Consultant is responsible for:
- Providing strategic, operational and tactical support to Managing and Senior Consultants to ensure highest level of client service
- Partnering with Managing and Senior Consultants to deliver TRG’s data-driven, best-practice marketing counsel to a designated portfolio of full-service, abbreviated-contract, project and data-only clients
- Interfacing, effectively communicating and providing counsel with assigned client base
- Providing daily phone/email communication and project management in support of clients and with internal team in support of production timelines
Major Responsibilities:
Coordination:
- Provide critical project management between assigned consulting team and TRG’s Production department, adhering to Production processes and standards
- Manage projects to deliverable deadlines, ensuring quality control standards and procedures are followed scrupulously
- Provide regular verbal and/or written client status updates, as required by supervisor
- Research, compile, and deliver critical analysis of client sales initiatives as needed and requested by Managing and Senior Consultants and VP, Consulting Services
- Provide subject-matter expertise, operational and tactical client support, as needed, to fellow team members and to VP, Consulting Services
- Provide thoughtful and constructive feedback on project and work flow processes and procedures. Participate in making improvements
Consulting Support:
- Provide support counsel to Managing and Senior Consultants on behalf of TRG to designated clients on critical revenue strategies and their implementation, adhering to TRG’s core consulting practices. Key focal points of counsel include:
- Subscription and single ticket campaign development and management
- Pricing and scale of hall planning and implementation
- Inventory management
- Sales and service management
- Patron loyalty cultivation and development
- Resource allocation
- Use, develop and deploy TRG’s suite of consulting tools to monitor and project revenues, cost-of-sale ratios and direct response results for clients. Seek ways to broaden counsel to include overall patronage and revenues, including individual donors and members, for client organizations
- Keep assigned TRG staff leader advised of all discussions with and actions taken on behalf of clients
- Participate in regular consulting team assessments and strategic counsel development for all TRG clients as part of a colleague team
- Uphold the TRG brand in client service and relentless focus on producing overall revenue and patron results
Additionally:
- Participate in weekly check-in call with supervisor (Managing Senior Consultant)
- Travel may be required
- Other duties as assigned
Desired Qualifications:
- Proficient skills in Excel and database software are required
- Must have work experience in the performing arts arena, namely in marketing or development
- Candidates should be highly organized with a great attention to detail, ability to multi-task on several projects; great communication skills and customer service knowledge
- Experience preferred in the following sectors: arts marketing; direct mail or database marketing
- Organization and problem solving skills are highly desired
- Bachelors Degree preferred or relevant experience can be substituted
Location:
Position is located in TRG’s Colorado Springs, Colorado, offices. We are not offering a relocation package for this position.To apply for this job, please email your resume and cover letter to:
Samantha Tanton: stanton@trgarts.com
