Position Description
Position Title: Database Marketing Account Associate - Direct Response Services Division
Reports to: Account Supervisor - Direct Response Services Division
Positions Supervised: N/A
Position Description: The Account Associate is responsible for administrative and production support of TRG's database marketing clients. The person in this position will ultimately become an expert in marketing activities specifically related to database management and analytics for non-profit arts organizations. The AA will work closely with the assigned Account Supervisor and the Direct Response Services team to help manage work flow in regular contact with our clients, which comprise over 60 cultural arts organizations across the U.S.
Desired Qualifications:
- Experience preferred in the following sectors: direct mail or database marketing, arts marketing or fundraising; non-profit marketing or box office management.
- Outgoing, client orientation with great communication and customer service skills.
- Proficient in excel and other database software, preferably Access or a box office ticketing system; Additional training can be provided on Microsoft Excel and Access to obtain expert levels of proficiency .
- Candidates should be highly organized with a great attention to detail, ability to multi-task on several projects and proficient in other Microsoft business computer programs such as Word and Outlook.
- Bachelors Degree
Responsibilities Include:
- Client support and service-field and respond to all assigned client questions and needs.
- Daily phone/e-mail communication and project management in support of clients and with internal team.
- Data collection and manipulation; work order submission; administrative support to all client projects.
- Production schedule management with internal production staff and vendor network.
- Support in developing and preparing all client analytical projects.
- Other duties as assigned.
Location: Position is located in TRG's Woodland Park, Colorado, offices. Woodland Park is a suburb of Colorado Springs.
Travel: This position may require occasional national travel.
